Privacy Policy / Terms of Service
Effective Date: 10-21-25
Bio2 Sun Care (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
We collect information that helps us provide you with a smooth shopping experience and maintain compliance with our payment processor: (Stripe | Amazon | PayPal) The information we collect includes:
A. Personal Information:
- Name, email address, billing and shipping address, phone number
- Payment information (processed securely)
- Account login information (if you create an account)
B. Automatically Collected Information:
- Device type, browser, IP address, and referral URLs
- Usage data such as pages visited, time on site, and actions taken
C. Cookies and Tracking:
We use cookies and similar technologies to remember your preferences, improve performance, and personalize your experience. You can disable cookies in your browser settings, though some site features may not function properly.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders, including shipping and payment verification
- Provide customer support and respond to inquiries
- Send order confirmations, receipts, and updates
- Personalize your experience and recommend relevant products
- Maintain website security and prevent fraud
- Comply with legal and regulatory requirements
We never sell your personal information.
3. Payment Processing
All payment transactions are processed securely through Stripe Amazon or PayPal
When you make a purchase, Stripe | Amazon | PayPal collects and processes your payment details under their own privacy policy. We do not store or have access to your full credit card number or CVV.
4. Information Sharing
We only share your information when necessary to provide services, such as:
- Payment Processing: Stripe and other authorized processors
- Shipping Partners: For order delivery and tracking
- Email and Marketing Tools: For communication and promotions (you may opt out anytime)
- Legal Compliance: If required by law, subpoena, or court order
We never rent, trade, or sell your data to third parties.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Opt out of marketing communications
- Request a copy of your stored data
To exercise these rights, contact us at sales@bio2suncare.com
6. Data Retention
We retain your data only as long as needed to fulfill your order, comply with legal obligations, or resolve disputes. When no longer required, data is securely deleted or anonymized.
7. Data Security
We use SSL encryption, secure servers, and restricted access to protect your data. However, no online system is 100% secure, and you acknowledge that you provide information at your own risk.
8. Children’s Privacy
Our website and products are not intended for children under 13. We do not knowingly collect or store data from minors. If we learn that a child has provided personal data, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting personal data.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our site after changes means you accept the revised policy.
11. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact:
Bio2 Sun Care
Bio2 Suncare | 15900 La Cantera Pkwy suite 20200, San Antonio, TX 78256
sales@bio2suncare.com
210-920-5877
Affiliate Disclosure
We participate in affiliate marketing programs and may compensate affiliates for promoting our products. Any tracking associated with affiliate links complies with our privacy and cookie policy.
Details on the affiliate system can be found at: https://woocommerce.com/products/affiliate-for-woocommerce/
Terms of Service
Effective Date: 10-21-2025
Welcome to Bio2 Sun Care. By accessing or using our website, purchasing products from us, or otherwise interacting with us (the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Services.
1. Parties
The “Company”, “we”, “us”, or “our” refers to Bio2 Sun Care, a [Insert legal entity type and jurisdiction]. The “you”, “user”, “customer”, or “you/your” refers to any person purchasing, browsing or using our site and Services.
2. Scope of Services
We provide online retail of skincare products, including but not limited to those branded under Bio2 Sun Care. These Terms govern your purchase of our products, use of our website, and related services.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from us. By ordering, you represent that you are legally capable of entering into binding contracts.
4. Order Acceptance & Payment
4.1 Placing an order constitutes an offer to purchase from us. We reserve the right to accept or decline any order for any reason (including stock availability, errors in description or pricing, or possible fraudulent activity).
4.2 Payment is due at the time you place your order, via accepted payment methods (credit/debit card, digital wallet, etc.). We use Stripe, Amazon , Paypal for payment processing.
4.3 You authorize us to charge your selected payment method and acknowledge that payment processing may involve a third‐party service provider.
4.4 If payment cannot be authorized or is declined, your order may be cancelled.
5. Pricing & Taxes
5.1 Prices shown on the website are in [Insert currency] and exclude shipping where applicable. We may change prices at any time without notice, but changes will not affect orders already accepted.
5.2 You are responsible for any sales tax, duty, or other charges applicable to your purchase based on your delivery location.
6. Shipping & Delivery
6.1 We will endeavour to ship orders promptly after acceptance. Delivery times are estimates only and not guaranteed.
6.2 Risk of loss and title for products purchased pass to you upon our delivery to the carrier.
7. Returns & Refunds
7.1 If you are not satisfied with your purchase, you may request a return within [Insert number] days of delivery, subject to the conditions outlined on our Returns page.
7.2 Refunds will be processed via the same payment method used for purchase, within a reasonable time after we receive the returned goods and verify their condition.
7.3 We reserve the right to refuse a return or refund if the product shows signs of misuse, is outside the return window, or is otherwise not eligible under our policy.
8. Account & Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and any activity occurring under your account. You agree to notify us immediately of any unauthorized use.
9. Prohibited Uses
You agree not to use our Services for any unlawful purpose or in violation of these Terms, including but not limited to:
- attempting to defraud us or our payment processor;
- using stolen or unauthorized payment methods;
- violating export control or sanctions laws;
- reselling our products in violation of our policies;
- infringing intellectual property rights of others.
10. Product Information & Disclaimers
10.1 We make reasonable efforts to accurately list product information, ingredients, pricing, and images.
10.2 Our products are offered “as is” and for general skincare use only. They are not intended to diagnose, treat, cure or prevent any disease.
10.3 We do not guarantee specific results for your skin; individual results may vary.
10.4 Any statements or claims about our products should not be interpreted as medical advice. Always consult a qualified healthcare professional if you have concerns.
11. Limitation of Liability & Disclaimer of Warranties
11.1 To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non‐infringement.
11.2 We will not be liable for indirect, incidental, special, consequential or punitive damages, including lost profits or data, arising from your use or inability to use our products or Services. Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the specific product that gave rise to the claim.
12. Indemnification
You agree to indemnify and hold us, our affiliates, officers, agents and employees harmless from any claim or demand (including legal fees) arising out of your breach of these Terms, your use of the Services, or your violation of rights of a third party.
13. Modification of Terms
We may revise these Terms at any time by posting an updated version on our website. The “Effective Date” at the top will reflect the date of the update. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.
14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed under the laws of [Insert state/country]. Any dispute arising under or in connection with these Terms must be brought in the courts of [Insert jurisdiction].
Alternatively, you and we may agree to binding arbitration as the exclusive means of resolving disputes (optional – include only if you choose this route).
15. Severability & Waiver
If any provision of these Terms is found unenforceable, it will be limited or eliminated to the minimum extent necessary, but the rest of the Terms will remain in full force. A waiver of any right under these Terms will not be construed as a continuing waiver.
16. Entire Agreement
These Terms and any policies or documents referenced herein constitute the entire agreement between you and us regarding the Services, superseding any prior agreements.
Bio2 Sun Care
Bio2 Suncare | 15900 La Cantera Pkwy suite 20200, San Antonio, TX 78256
sales@bio2suncare.com
210-920-5877